Namma Jini Privacy Policy
Namma Jini takes your privacy seriously and we are committed to safeguarding any Personal Data that you provide to us.
These terms set out our data protection practices
Your privacy is at the core of our business, and we want to make sure that you are comfortable with how we use the Personal Data that you disclose to us. This Policy describes what Personal Data that we collect about you, how we use it and the rights you have in relation to its collection and usage. By “Personal Data” we refer to any Personal Data collected or held by Namma Jini that identifies and relates to you as an individual, as further detailed below:
What personal data we collect?
We may obtain your Personal Data electronically (by direct email, or emails/registrations sent through Namma Jini website) or other means (for example, business cards, reservation forms, telephone calls, letters, orders, contracts, etc.
We only collect, use, store, and share (where appropriate) Personal Data that is relevant and necessary for the purposes of our relationship with you, and this will vary depending on that relationship.
The categories of Personal Data could include all or some of the following:
- Contact details (name, address, telephone numbers, email address).
- Your race and/or ethnicity.
- Financial status and bank details.
- Details of your solicitors and other professional advisers.
- Date of birth, marital status and gender. *
- Next of kin and/or other nominated person and their emergency contact numbers and email address. *
- Copies of identification documents, including photographs. *
- CCTV footage.* we may also collect, store and use more sensitive Personal Data, including (where applicable), health and medical conditions
We may also collect technical information about you when you visit Namma Jini website. This information may include the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, time zone setting, operating system and platform, browser plug-in types and version, the full URL clickstream to, through and from the website, page response times, download errors, length of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page.
How can you opt into marketing communications?
You are not required to provide any Personal Data on the public areas of our website or to opt-in to marketing communications. However, you may choose to do so by completing a registration form and providing us with Personal Data about yourself, such as your name and address, so that we can respond to requests for information.
You can unsubscribe from emails and further contact at any time and each marketing email will also contain instructions on how to unsubscribe from receiving them. Alternatively, you can request this by email, telephone, or post.
How can you opt into marketing communications?
You are not required to provide any Personal Data on the public areas of our website or to opt-in to marketing communications. However, you may choose to do so by completing a registration form and providing us with Personal Data about yourself, such as your name and address, so that we can respond to requests for information.
You can unsubscribe from emails and further contact at any time and each marketing email will also contain instructions on how to unsubscribe from receiving them. Alternatively, you can request this by email, telephone, or post.
What do we use your data for?
We process your Personal Data electronically and/or manually, and may contact you by email, telephone, text message or in writing, depending on the contact details you have provided and, where applicable, how you have given your explicit consent to be contacted.
We only collect and use Personal Data about you when the law allows us to do so. This means we will use your Personal Data only for the specific purpose(s) it was given or obtained, for example to:
- Respond to general enquiries sent via our website.
- Respond to requests for brochures or to answer enquiries relating to those of our retirement villages that are of interest.
- Facilitate the purchase of our services.
- Fulfil our part of a contract with you.
- Conduct our business relationships. Each of the above scenarios are based on the lawful ground of ‘contractual necessity’.
Unless you have specifically registered for, and consented to receive, information in relation to one or more of our retirement villages, your details will not be entered on a central database and not used for marketing purposes. Where it has been necessary for you to provide us with consent to use your data, you may withdraw this consent at any time.
What if you fail to provide us with certain personal data?
You always reserve the right to withhold your Personal Data, but this may affect your ability and eligibility to receive certain Namma Jini services. In such circumstances, we may have to cancel all or part of the services, but we will notify you if this is the case.
Where is your data stored?
The data that we collect from you will be stored in our secure offices for hard copy files and on a restricted network accessible only by relevant staff if it is electronic.
In what circumstances do we share your information with others?
We never, under any circumstances, sell Personal Data that we hold.
However, where it is necessary and applicable (and it complies with data protection legislation), or is legally required, we may share Personal Data about you with:
- Colleagues within our companies.
- Your family or representatives.
- Your solicitors and other professional advisers.
- Regulators associated with Namma Jini business
- Suppliers and service providers, to enable them to provide the service for which we have contracted them insofar as these supplies and services are related to you – these include, but are not limited to, estate agents, managing agents in respect of your community or apartment who handle the administration for those.
- Our auditors, lawyers and insurers.
- Professional advisers and consultants.
- Sector-specific organizations and professional bodies.
- Police forces, courts and tribunals.
- Central and local government.
- Financial organizations, IT support companies and cloud storage companies.
- Security organizations.
We may also share your Personal Data with our website analytics consultants and search engine providers to assist us in the improvement and optimization of the Namma Jini website.
How do we retain your data?
We will only retain your Personal Data for as long as necessary to fulfil the purposes that we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it, or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
How do we protect your data?
We keep your data secure through a variety of technical security measures. We take our security obligations very seriously and regularly monitor for breaches and potential weaknesses. We are committed to ensuring that data is stored, archived, or disposed of in a safe and secure manner. We have procedures in place to try to prevent any unauthorized access or disclosures and to safeguard and keep secure the Personal Data that we collect. You are not required to provide any Personal Data on the public areas on Namma Jini website. However, if you choose to do so, you should be aware that providing Personal Data over the Internet can never be guaranteed as being completely safe and you do so at your own risk.
Do we use cookies? Like many businesses, we collect some Personal Data using cookies.
A cookie is a small file of text and numbers which is created by the website. When you visit the website, the cookie is attached to your computer or other device but does not access your hard drive on your computer. If you revisit our website, the cookie will be recognized by the website. Namma Jini website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse our website and allows us to improve the website. You can delete the files that contain cookies – those files are stored as part of your internet browser. If you wish to restrict or block the cookies which are set by Namma Jini website, or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how.
Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability.
Alternatively, you may wish to visit https://www.aboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual.
Policy Update:
We may update this Policy from time to time. The latest version of our Policy will be available on the Namma Jini website.
What should you do if you have any further enquiries?
Questions, comments, and requests regarding this Policy are welcomed. Please address any questions or matters that are not covered by this Policy to info@nammajini.com. Our Data Protection Officer will reply where appropriate.